IQ-EQ has appointed Rashmi Rao as the new group chief information officer (CIO), reaffirming the investor service firm’s commitment to its technology transformation journey.
Rao will work closely with Chris Robinson and the rest of the senior IT leadership team. She brings 20 years of experience to her new role, and IQ-EQ says she has a proven track record in leading successful technology transformations in regulated industries.
During her career, Rao has held a number of senior technology leadership roles with insurance firms including Bupa, management consulting firms including McKinsey and Andersen and Fortune 100 banks.
Additionally, Rao has advised multiple private equity portfolio companies and brings a global mindset to the role, having worked across the UK, the US, Europe, India and Africa.
As the COVID-19 pandemic has proved, having a strong technology ecosystem was crucial in navigating the global shift to working from home, and will remain essential as the shift to hybrid working continues, explains IQ-EQ.
According to IQ-EQ, as the private equity, funds and private wealth industries have started outsourcing more core administration functions allowing them to focus on investing and portfolio management, investor services firms need to ensure they can provide the appropriate support for the industry.
Commenting on her new role, Rao says: “I am delighted to join the team at IQ-EQ and take on the challenge of delivering new technology solutions to drive forward the development of IQ-EQ’s digital services.”
Rao continues: “Ensuring a smooth user experience internally is important so we can provide a solutions first service for our clients. IQ-EQ has already been on a strong upwards trajectory when it comes to its technology journey, and I am excited to work closely with the team to drive this forwards.”
Robinson comments: “Our vision at IQ-EQ is to be the leading investor services business globally, and we know that technology innovation is core to this. We are extremely excited to have Rao on board to help us advance our technology infrastructure even further and support our continued innovation.”
“Not only does she bring a wealth of experience in the technology transformation space, but she takes a clear customer-first approach, which is core to IQ-EQ’s values,” Robinson adds.
